Privacy Policy
This policy explains how Hydro Cleanse collects, uses and protects your personal information. It applies to information you give us through the quote and contact forms on this website.
How we handle your data
Who we are
Hydro Cleanse, 8 Mayfield Avenue, Haslingden, Rossendale BB4 4DF. You can contact us at [email protected] or on 07462 842093.
What we collect
When you submit a quote or contact form, we collect the details you provide: your name, phone number, email address, postcode, the service you require and any message you add.
Why we collect it
We use your information to reply to your enquiry, provide a quote and arrange a service if you choose to go ahead. We do not use your data for any other purpose without your consent.
Where it is stored
Your information is stored securely in our customer relationship management system. Only authorised members of our team can access it.
Cookies and tracking
This website uses the Meta Pixel for advertising measurement and Google Analytics to understand how visitors use the site. These tools may set cookies on your device. You can control cookies through your browser settings.
How long we keep it
We keep your information for as long as is necessary to provide our service and to respond to any follow-up questions. If you ask us not to contact you again, we will remove your details from our active records.
Your rights under UK GDPR
You have the right to access the personal data we hold about you, to ask us to correct it, to ask us to delete it, and to object to or restrict how we use it. To exercise any of these rights, contact us using the details above.
How to contact us
If you have any questions about this policy or how we handle your data, email [email protected] or call 07462 842093.
Ready for a free quote?
Tell us what needs cleaning and your postcode. Fixed quote, usually the same day, no hidden fees.